Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account information (name, email, password)
• Payment information (processed securely via Paystack)
• Content you create and input prompts
• Communications with our support team

2. How We Use Your Information

We use collected information to:

• Provide and improve our AI content generation services
• Process payments and manage subscriptions
• Send important service updates and notifications
• Analyze usage patterns to enhance user experience
• Respond to your inquiries and support requests

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database services with row-level security. Payment data is handled by Paystack and never stored on our servers.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who assist in operating our platform
• AI model providers (with anonymized prompts only)
• Law enforcement when legally required

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your content
• Opt out of marketing communications

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children.

8. Contact Us

For privacy-related inquiries, contact us at privacy@deepwrite.ai